Privacy policy

iSHINOBI (ISHINOBI LIMITED) is a Kenyan company that builds and runs sports websites and management systems for teams, academies and leagues. In this policy, "we", "us" and "our" mean iSHINOBI. We are responsible for the personal data described here.

This policy covers this website and the details you send us through it, by email, by phone or on WhatsApp. The data inside the systems we build and run for our clients, such as player profiles, is covered by our agreement with each client.

When you fill in our contact form, we collect:

• your name
• your organisation's name, type (league, team or academy) and sport
• your email address
• your phone or WhatsApp number, if you give it
• your message, if you write one
• which button you used to open the form, such as "Fully managed plan"

When you email, call or message us, we receive the details you share, such as your name, number and message.

This website does not use cookies to track you or to show you advertising.

We use your details only to:

• reply to your enquiry
• arrange a demo, prepare a quote or answer your questions
• set up and run your system if you become a client

We use them because you asked us to contact you, and to take the steps you asked for before any agreement between us. We do not sell your details, and we do not use them for marketing without your permission.

We share your details only with the service providers we need to run this website and reply to you:

• Vercel, which hosts this website
• Resend, which delivers the contact form to our inbox
• Zoho, which hosts our email inbox

They may only use your details to provide their service to us. If you contact us on WhatsApp, WhatsApp's own privacy policy also applies to that conversation.

Some of our service providers store data outside Kenya, for example in the United States. When your details leave Kenya, we make sure the provider protects them to the standard the Data Protection Act, 2019 requires.

We keep your details only for as long as we need them to reply to you and follow up on your enquiry. If you become a client, they become part of our client records for as long as we work together and any period the law requires after that. When we no longer need them, we delete them.

Your details travel to us over an encrypted connection, and only the people who need them to reply to you can see them.

Under Kenya's Data Protection Act, 2019, you have the right to:

• be told how your personal data is used
• see the personal data we hold about you
• object to how we use it
• have wrong or misleading data corrected or deleted
• withdraw your permission at any time, where we rely on it

To use any of these rights, email us at hello@ishinobi.com. We will reply within 24 hours and act on your request as quickly as the law requires.

If you are unhappy with how we have handled your data, please tell us first so we can put it right. You can also complain to the Office of the Data Protection Commissioner at odpc.go.ke.

This website is meant for the people who run sports organisations. We do not knowingly collect details from children through it.

We may update this policy. When we do, we will change the date at the top of this page.

Questions about this policy or your data: hello@ishinobi.com or +254 728 748 441.